For the student team
Usability Testing Guide
Read each task aloud. Don't guide the participant — note where they hesitate. Focus on usefulness, accuracy, trust, navigation, and willingness to participate.
Task 1. Find a business in the Beauty & Barbering category.
Completed? (Yes / Partly / No)
Confusion or errors
Participant comments
Suggested improvements
Task 2. Find that business's available public contact information (or notice that none is listed).
Completed? (Yes / Partly / No)
Confusion or errors
Participant comments
Suggested improvements
Task 3. Explore a property and tell us whether its availability is verified.
Completed? (Yes / Partly / No)
Confusion or errors
Participant comments
Suggested improvements
Task 4. Complete a business submission using fictional information.
Completed? (Yes / Partly / No)
Confusion or errors
Participant comments
Suggested improvements
Task 5. Suggest a correction on any listing, or share feedback.
Completed? (Yes / Partly / No)
Confusion or errors
Participant comments
Suggested improvements